This Privacy Policy describes how AI Smart Snapshot (the "App", "we", "us") collects, uses, and shares information when you use our application.
1. Information We Collect
1.1 Information you provide
- Account information: when you sign in (Apple ID, Google, or email), we receive your user identifier and any basic profile fields your login provider exposes.
- Feedback and support requests: if you contact us, we keep the contents of your message and the contact information you provide.
1.2 Information we collect automatically
- Device and usage data: device model, operating system version, app version, language, time zone, crash logs, and anonymized feature usage counters.
- Subscription and billing status: managed by RevenueCat, our subscription service provider. We receive anonymized purchase identifiers, subscription tier, renewal and expiry dates, and the storefront country. We do not see your credit card, Apple ID password, or any payment instrument.
- Screenshot history: the file path, capture timestamp, OCR text, and any annotation you create. This data is stored locally on your device by default.
1.3 Information we do not collect
- We do not collect personal contact lists, photos, microphone audio, or camera video beyond the screenshot you capture inside the App.
- We do not sell your data to third parties.
2. How We Use Your Information
- To provide the App's screenshot, OCR, and annotation features.
- To manage your subscription, process renewals, cancellations, and refunds through RevenueCat and the Apple App Store.
- To diagnose crashes, improve performance, and prioritize new features.
- To respond to support inquiries.
3. Subscriptions, Billing, and Apple App Store
3.1 Plans and prices
The App offers subscription tiers such as "Weekly", "Monthly", "2 Months", "3 Months", "6 Months" and "1 Year". Prices are shown in your local currency inside the App and on the App Store product page. Prices may vary by region and include applicable taxes.
3.2 Auto-renewal
Each subscription automatically renews at the end of its billing cycle unless you turn off auto-renewal in your Apple ID Account Settings at least 24 hours before the end of the current period. Renewal charges happen no more than 24 hours before the end of the current period.
3.3 Cancellation
You can cancel a subscription at any time. Cancellation takes effect at the end of the current billing period; you keep access until then. To cancel:
- Open the Settings app on your Apple device.
- Tap your name → Subscriptions (on macOS: App Store → account → Manage Subscriptions; on Windows: Microsoft account → Subscriptions; on other supported platforms, follow the store's subscription management).
- Select AI Smart Snapshot and choose Cancel Subscription.
3.4 Free trial
If a free trial is offered, you can cancel during the trial to avoid being charged. Trial eligibility is determined by Apple and may be limited per Apple ID.
3.5 Refunds
Refund requests are handled by Apple. To request a refund, visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase. We do not control refund approvals.
4. Data Storage and Security
- Screenshots and OCR results are stored locally on your device. They are not uploaded to our servers.
- We use industry-standard encryption (HTTPS / TLS) for all network communication.
- Subscription identifiers are stored in the platform's sandboxed app storage on the device you install the App on.
5. Third-party Services
- Apple App Store — subscription processing and storefront.
- RevenueCat — subscription analytics and entitlement verification. Their privacy practices are described at revenuecat.com/privacy.
- Apple Push Notification Service — optional notifications you enable.
6. Children's Privacy
The App is not directed at children under 13 (or the applicable minimum age in your country). We do not knowingly collect personal data from children.
7. Your Rights
Depending on your jurisdiction (e.g. GDPR, CCPA), you may have the right to access, correct, delete, or export your personal data. Because most data lives on your device, you can manage it directly inside the App's settings. For data we store on our servers, contact us using the details below.
8. International Transfers
Your information may be processed in the United States or other countries where our service providers operate. We rely on standard contractual clauses and provider certifications to protect your data in transit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" at the top will reflect the latest revision. Material changes will be communicated through the App.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at zsdname@qq.com.